PickleSlot Support

Help for the PickleSlot website and iPhone app.

Contact us

Email our support address. Tell us what you were doing, which device and iOS version you use (or which browser), and the app version if you know it (iOS Settings → General → iPhone Storage → PickleSlot). Please do not send passwords or sign-in codes. We aim to reply within three business days; reports about a player are looked at first.

Report a player or content

In the app, open the player's profile, tap the share button at the top right and choose Report; on the website, use the report option on their profile or in the conversation. You can also choose Block to stop a player from messaging you or inviting you to games; blocking is silent. A report shares the reported content, such as recent messages in a conversation or a copy of a photo, with the operator, who may remove content, limit or remove accounts, or take no action. If someone is in immediate danger, contact local emergency services. You can also email us at the address in Contact us. The Terms of Use list our community rules.

Delete your account

You can delete your account yourself, without contacting us. In the app: Profile → Delete account (or Profile → Account & privacy → Delete my account), then type DELETE to confirm. On the website: your profile page. Deletion is immediate and removes your profile, availability, contact methods, sign-in identities, photos, device registrations, the games you host and the messages you sent. If you used Sign in with Apple we also ask Apple to revoke the connection; the app tells you if that finishes shortly after. See the Privacy Policy for what is kept and for how long. If you cannot sign in, use the contact address above from the email or identity you signed up with and we can help.

Common questions

I did not get my sign-in code. Check spam, wait a minute, and request a new code; each code works once and expires after 10 minutes.

I am not receiving notifications. Check the notification settings under Profile → Notifications, and in iOS Settings → Notifications → PickleSlot. Signing out removes the device from notifications.

Who sees my details? New profiles are private. A published profile shows your name, photo, skill level, bio and availability to anyone with the link. Contact details are shown only to signed-in players.

Booking a court or event. PickleSlot is an independent community tool and is not affiliated with or endorsed by any venue; book directly with the venue or its provider.